FolderSizes Privacy Policy

Last Updated: April 2026

Your privacy is important to us. This privacy policy explains what personal information Key Metric Software (developers of FolderSizes) collects, how we use it, and your rights regarding your information.

Important: FolderSizes is desktop software that runs locally on your computer. We do not operate cloud servers that store your data, credentials, or report files.

Information We Collect

Key Metric Software only collects information in the following limited circumstances:

• When you purchase FolderSizes: All purchases are processed by our payment provider, FastSpring. We receive your name and email address from FastSpring to deliver your license and provide customer support. Please refer to FastSpring's Privacy Policy for information about payment processing.
• When you contact us for support: We collect the information you provide in your support request (typically your name, email address, and technical details about your issue).

We do not collect any data through the FolderSizes software itself. The software operates entirely on your local computer and only contacts our servers for update and license checks.

How We Use Information

The limited information we receive is used only to:

• Deliver your software license
• Provide customer support when requested
• Send important product updates and security notifications
• Comply with legal requirements

We will never sell, exchange, or transfer your personal information to third parties without your consent, except as necessary to provide these services or comply with legal requirements.

Data Security

For the limited information we do collect:

• All communications with our website use SSL/TLS encryption.
• Customer information from FastSpring is accessed only by authorized personnel.
• Support communications are retained only as long as necessary to resolve issues.

Within the FolderSizes software on your computer:

• All data remains under your control on your local system.

Your Rights and Choices

You have the right to:

• Request information about any personal data we hold about you (typically limited to purchase records and support history).
• Request correction or deletion of your personal information.
• Opt out of product update notifications.
• Unsubscribe from any communications at any time.

To exercise these rights, please contact us at support@keymetricsoft.com.

For data stored locally by FolderSizes on your computer, you have complete control and can delete it at any time by uninstalling the software or clearing its configuration.

Cookies

Our website may use cookies to:

• Maintain your session while browsing our website.
• Analyze website usage to improve our site.

You can configure your browser to refuse cookies, though this may limit some website functionality. The FolderSizes software itself does not use cookies.

Third-Party Services

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Privacy

FolderSizes is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

International Data Transfers

If you purchase FolderSizes from outside the United States, your purchase information may be processed by FastSpring in accordance with their privacy policy. Any support requests you submit to us may be processed in the United States.

Changes to This Policy

We may update this privacy policy from time to time. We will post any changes on this page with an updated revision date. Continued use of FolderSizes after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Key Metric Software
support@keymetricsoft.com
P.O. Box 1638
Traverse City, MI 49685