FOLDERSIZES TECHNICAL SUPPORT

At Key Metric Software, we love talking to people about our software products. And we take great pride in our ability to provide excellent service and support to our customers.

Free email support is available to all FolderSizes users, regardless of whether you're a paid customer or just evaluating our software - but inquiries from licensed users are given priority.

Lost your product registration key? Questions on product licensing? Please see our Licensing FAQ.

When requesting technical support, please be sure to include the following information:

  • The version of FolderSizes that you're currently running.
  • Information about what Windows operating system you're running.
  • Details on how to reproduce any problems you may be experiencing.
  • Contact information such as name and email address.

Please email us with your questions or comments. We look forward to hearing from you.