We offer free support via email to all FolderSizes users, regardless of whether you're a paid customer or just evaluating our software. Please note that inquiries from registered users are given priority, but we strive to answer all inquiries within 24 hours (and we generally respond much faster than that).
Key Metric Software is also extremely welcoming of (and responsive to) customer feedback of any kind. User feedback drives our future product development efforts - please never hesitate to contact us with your thoughts, comments, or improvement ideas.
Lost your product registration key? Questions on product licensing? Please review our FolderSizes FAQ, which contains answers to these (and other) commonly asked questions.
For any other support inquiries, email us at firstname.lastname@example.org (and please be sure to tell us which version of FolderSizes you're running).
“We had a hard drive run out of disk space on our manufacturing system. FolderSizes quickly identified that a log file was 2.2 gigs in size and was causing the issue. Once the file was deleted operations continued as before.”
~Kevin Witt, ASC Machine Tools, Inc.